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Direct Debit is the most cost-effective and efficient way to make payment. All Banks and Building Societies that take part in the Direct Debit Scheme monitor and protect its efficiency and security. You are fully protected by the Direct Debit Guarantee. If you would like to know more about the Direct Debit Scheme, please visit the Direct Debit website at www.directdebit.co.uk 
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To ensure your Housing rent and Garage rent is kept up to date and fits in with your finances, you can set up a Direct Debit for any day of the month and for any frequency.
We use a third party company AllPay to process our Direct Debits.
To pay your rent by Direct Debit, you can:
Access the online payments service
You can pay your Council Housing and Garage Rents online 24 hours a day, 7 days a week using your debit card.
Credit cards are not accepted for Council Housing and Garage Rents payments.
When you use this facility, which is run in partnership with Pay360, your details are transmitted in a secure and confidential way.
If you have any questions about paying online, check the list of frequently asked questions. If you require any more information about paying for Council services, please e-mail customerservicecentre@fareham.gov.uk.
The Telephone Payment Number is: 0345 6066 876.
In partnership with Pay360 you can pay your Council Housing and Garage Rents 24 hours a day, 7 days a week using the automated telephone payment service.
Credit cards are not accepted for Council Housing and Garage Rents payments.
When using this facility, your details are processed in a secure and confidential way.
With touch-tone keypad, follow the voice prompts and enter your payments and card details via your telephone keypad.
Payments are processed automatically and you will not need to speak to a Council officer.
You will be told that your payment has been authorised and you will be given an authorisation code as confirmation.
The Telephone Payment Number is: 01329 236100
Please ask for Housing Rent and state that you want to want to make a payment.
A member of the team will enter your name, address, email address, payment reference number, and payment amount into the payment system. You will then be transferred to a secure automated system for you to enter your card details using your telephone keypad. A series of telephone prompts will guide you through the process. Once your payment has been authorised you will be given an authorisation code and then the call will end. You will be sent a payment receipt as confirmation, either by email or post, depending on your preference. If you experience any issues with the automated service, or if your payment is declined, please call back and try again.
Payments can be made at the Reception Desk between 8:45am and 4.00pm, Monday to Friday.
Postal payments should be sent to Exchequer Services, Finance Department, Civic Offices, Civic Way, Fareham, PO16 7AZ.
Payments can be made by cheque or postal order.
Cheques should be made payable to Fareham Borough Council.
Please do not send cash.
Please enclose a payment slip, and write the reference number on the back of your cheque or postal order.
A receipt will be issued if you send a stamped addressed envelope with your payment.
You can use your own telephone banking or internet banking facilities to pay us. Please make sure that you quote the correct reference number.
The Council's bank details are:
Please note that failure to quote the correct reference number could mean that your payment will be delayed.
Customers who are transacting with the Council from abroard will also require this information:
Allpay payment cards enable you to pay your Housing Rent over the counter at any PayPoint outlet or Post Office branch.
There are 29,000 PayPoint outlets in high street and retail outlets. Find your nearest PayPoint store here . Please check which PayPoint outlets remain open.
The Post Office has a nationwide network of 11,500 branches. Find your nearest Post Office branch here . Please check which Post Offices remain open.
If you require any further information, please contact the Council on 01329 236100, or e-mail customerservicecentre@fareham.gov.uk.
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