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These pages will provide data and statistics on the Council's complaint handling, and statutory requirements of the relevant Ombudsman. As a new Complaints Policy applied from 1 April 2024, further information and data will be provided in due course.
2024 Housing Ombudsman self-assessment 
(253 KB)
2023/24 Annual Complaints Performance and Service Improvement Report (204 KB)
Governing Body response to the Annual Complaints Performance and Service Improvement Report (83 KB)
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